FAQs

FAQs

What kinds of fires do you sell?

We sell wood & multifuel stoves, gas fires & stoves and electric fires & stoves

Do you offer a price-match service?

Yes we do, just email us a link to the fire you would like and we will price-match. Sometimes we are able to do even better on the price you have received.

What areas do you deliver to?

We are able to deliver to the whole of the UK

Do you install fires?

Yes we do, we are able to offer a local installation service on fires and stoves purchased through our shop or website.

Who will install my fire if I live out of the area?

You should always choose a qualified Hetas engineer to install wood and multifuel stoves, and you should always use a Gas Safe engineer to install any gas appliances. 

Where will I find qualified engineers?

For qualified Hetas engineers, visit www.hetas.co.uk and search 'Find Installer'

For qualified Gas Safe engineers, visit www.gassaferegister.co.uk and search 'Find an Engineer'